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What are the delivery hours?

Our delivery hours are from 9 am to 9 pm, 7 days in a week.

Can shipments be tracked online?

We will be providing the tracking id and you would be able to track the shipments through our logistic partner website

What if the customer is not available at the time of delivery?

Please ensure you have someone to receive the package at the shipping location. Our logistic partners will try to contact the customers over phone in case the package cannot be delivered and finalize the time of second attempt.

What to do if the shipment received is damaged or does not contain the items ordered?

Please refer to Refund and Replacement policy section.